Rewards and Support
-
No Account
Expiration
-
To maximize performance and reclaim inefficient use of space
on disk drives, LOC Global must periodically remove free
member accounts. We remove two types of accounts: (1)
accounts that have been used beyond the 30-day free trial
period without resulting in membership, and (2) accounts whose owners are using extensive
LOC Global resources.
See details.
-
30-Day Money-Back
Guarantee
-
LOC Global is proud to offer an unconditional 30-day money
back guarantee to new customers. If you are unsatisfied with
our service for any reason at all within 30 days of signing
up with us, simply contact us and let us know you'd like to
cancel and get your money refunded. Upon submission of your
cancellation, your account will be immediately terminated
and all fees, including setup, will be credited to your
credit card or returned in the form of a check. The only
caveat is if you have taken advantage of our partners'
services already we will not be able to refund any payments.
See details.
- 110% Price-Match Guarantee
-
If you find a lower price, anywhere else for an identical
service offering, just show us the lower price before you
purchase the service or within 14 days of your LOC Global
purchase — and we'll give you 110% of the difference,
up to $100 annually per member. The plan, provider,
and other terms must be the same, and we reserve the right
to verify the service is available for purchase and delivery
from an authorized US reseller. We will only match the price
you pay at the point of purchase and will not take into
account prices that require any commitment, additional fees,
or represent a limited-time promotion.
See details.
|
|
 |
LOC Global = low prices.
If you find our Gold prices can be beat somewhere else?
|
|
- 2% Annual Reward -
Gold Members get a 2% Reward on their annual LOC Global
purchases. We'll send your 2% annual reward certificate to
you each year on the anniversary of your membership. Get a
reward of up to $500 per year! Reward certificates may be
used toward LOC Global purchases.
See details.
Purchases
Reward
|
|
Monthly |
Yearly
|
Annual Estimate |
|
$200 |
$2,400 |
$48 |
|
$300 |
$3,600 |
$72 |
|
$400 |
$4,800 |
$96 |
|
$600 |
$7,200 |
$144 |
|
$800 |
$9,600 |
$192 |
|
$1,000 |
$12,000 |
$240 |
|
$2,100 |
$25,200 |
$500 |
|
|
|
|
|
- 24 hour Customer
Service (E-Mail) - You can contact support at any time day or night, every day
of the year through your account. We do not offer phone
support currently as we feel it would be impossible to offer
the quality services we do at the price points we do were we
to take it on. However, our customers generally agree they'd
rather send an email and have their solution within a few
hours than wait on hold for hours to talk to somebody on the
phone who doesn't understand their problem. We have some of
the happiest customers in the industry, mainly due to our
very high quality support team.
-
Telephone Support (Phone
Callbacks) - While we do offer 24 hour customer service
via e-mail, sometimes you just need to talk to a human
being. We've all been there. We're happy to announce that
our Gold membership plan includes a number of monthly
callbacks that you can request every time you submit a
support request.
|
|
|
