Perhaps the best place to begin our selective history of
business logistics, and logistical thought, is with the tale of
one of the first and, arguably, the most spectacular business
failure in modern history: the South Sea Bubble.
The South Sea Bubble — which, like many bubbles, including the
recent much-discussed dot.com Bubble, was attributable to a
combination of logistical ignorance, hubris, and downright fraud —
is the name history has given to the volcano-like failure of the
world’s first great international trading company and wholesaler,
the South Sea Trading Company. Founded by Robert Harley, an
enterprising London businessman, the company gained immediate fame
when, in 1711, he and his partners managed to persuade the British
government, then deeply in debt, to give them a monopoly over
certain of Britain’s lucrative trade routes with South America and
the South Sea Islands in return for assuming the bulk of that
debt, which then stood at more than 10 million pounds, in addition
to an annual payment to the Crown of 600,000 pounds.
Thus blessed, enriched, and glamorized, the chartered company,
and its small fleet of ships became a provisioner to England of
diverse South Sea spices, South American fruit and tobacco, and
all sorts of other exotic, and expensive, stuff. In this way, it
also became, one could say, the world’s first brand name. The hype
surrounding the company grew even bigger in 1718 when the king
himself became governor of the company, creating new confidence in
the enterprise, which yielded its initial investors returns
reminiscent of the dot.com Bubble. The American colonists fell
under the company’s magic spell just as readily as did their
fellow subjects back home in England. The South Sea Company was
the company. If you were a Boston or New York merchant and you
ordered something from the South Sea Company, you could rely on it
delivering the goods on time, give or take a week or two, allowing
for the moods of the seas. Somewhere in the middle of the growing
bubble of misinformation and hype around the company, there was a
company.
With that sort of reputation, in addition to the very sight of
the company’s original directors reveling in their new-found
lucre, other investors soon became interested in getting in on
what seemed like a sure thing. In 1719, eight years after the
company was chartered, they got their chance when His Majesty’s
government approved a further agreement under which the
government’s creditors could exchange their claims on the Crown in
return for stock in the famous firm, which had continued to
prosper, although that prosperity now, too, was also considerably
buttressed by speculation. A swarm of such creditors rushed to buy
stock. They were joined by a large number of ordinary citizens in
Britain and the American colonies, who hitched their dreams to its
colors, thereby pushing the value of South Sea stock from 128.5 to
1,000 pounds in a matter of months. The frenzy was on.
Unfortunately, these hapless investors were, by now, largely
banking on a phantom. Unbeknownst to the public, as a result of a
combination of bad seas, poor communications, along with a
generous helping of mismanagement and malfeasance, the company’s
once relatively reliable system for the purchase and delivery of
its cornucopia of goods had also broken down. By the time anyone
realized the extent of the logistical, bad information bubble,
which now fed into the speculative bad information bubble, it was
too late to do anything about it.
Of course, if the company had had a few Pagonis-like
Ghostbusters in its employ, and the British government, which had
chartered the company, had had a proper stock control apparatus,
both types of bad information at the South Sea bubble could have
been avoided. A telegraph system also might have helped. As it
was, the fastest means of communicating a problem in a global
company in those days was via ship, which, alas, wasn’t very fast.
Still, buyers and suppliers on both sides of the Atlantic,
blithely unaware of the logistical rot at the heart of the
company—as well as the increasing corruption surrounding
it—continued to place their orders with the company, and purchased
stock in it. And so the bubble grew and grew.
The fledgling London press, then at the start of its
scandal-mongering days, eagerly rushed into the information
breach, and reported the true state of the company’s affairs.
Although some of the company’s original investors—as well as a
number of corrupt government ministers—managed to enrich
themselves, most wound up losing their investment. Many were left
in ruins; some committed suicide. In the wake of the bubble burst,
the House of Commons was forced to convene an official court of
inquiry into the sordid affairs. Its scathing report, which was
issued in 1721, attributed the fiasco to a combination of greed,
gullibility—and bad information. The South Sea Company itself,
which continued to sail the seas until the mid-19th century, was
allowed to retain its charter, but only after completely revising
its way of operations, including its logistical reporting
procedures. However the system, as well as the idea, of having
chartered companies had been gravely weakened.